Jun 5, 2020 | Delivery & Operations, Process and Change, Skills and Knowledge, Technology and Partner, Vision and Strategy
Intelligent Process Automation (IPA) has the potential to transform how an organisation operates, delivering multiple benefits to the organisation, its customers, suppliers and partners. Here I consider these potential benefits, discussing how automation can deliver...
May 13, 2020 | Delivery & Operations, Process and Change, Skills and Knowledge, Technology and Partner, Vision and Strategy
Intelligent Process Automation (IPA) has the potential to transform how an organisation operates, delivering multiple benefits to the organisation, its customers, suppliers and partners. Here I consider these potential benefits, discussing how automation can deliver...
May 1, 2020 | Delivery & Operations, Process and Change, Research and Innovation, Skills and Knowledge, Technology and Partner, Vision and Strategy
Introduction This is the 2nd of a 3-part blog on Intelligent Process Automation (IPA), written by our CEO Dr Steve Sheppard. Part 1 focussed on setting the right expectation for automation across the organisation, finding good opportunities and then prioritising. Part...
Mar 26, 2020 | Process and Change
COVID-19 is a crisis on many levels from the health of nations to the stability of the world economy. While the immediate concerns are around reducing the spread of the virus, the financial and mental health impacts are only starting to become transparent. While...
Mar 4, 2020 | Process and Change, Skills and Knowledge, Technology and Partner
Introduction This is the first of a 3-part blog on Intelligent Process Automation (IPA), written by our CEO Dr Steve Sheppard. Intelligent Process Automation brings together the fields of Robotic Process Automation (RPA) and Artificial Intelligence (AI), encouraging...
Jan 27, 2020 | Process and Change, Research and Innovation
We often get asked where to use AI. This is both a very easy but also a very difficult question to answer. The simple answer to the question is that you can use AI across the organisation, in all departments, front-office and back-office, from customer engagement to...
